Obviously we are happy for you to collect the trees you purchase from us, but caution you to not underestimate their size, weight, your ability or that of your equipment to handle the trees when they reach their destination.
A small percentage of our trade customers do collect, but the vast majority hire us to deliver the trees to site and often to plant them. After many years of experience, they understand that having the right vehicle and equipment is critical to the successful delivery and planting of the trees.
If you do decide to collect your tree, please consider the following:
- The total length of the tree when it lies down, as you will compromise the tree if it hangs out the back of the vehicle. They cannot be palletised as even a 12-14 cm tree will likely be 3-5 metres long, and obviously cannot stand upright in a truck.
- The weight and your ability to off-load and get the tree to the planting position without damaging the tree or yourself.
- Your ability to protect the foliage/buds of the tree when transporting. Even if deciduous and dormant, the tree will need to be covered securely to protect it from a wind-lashing, especially its buds from drying out and falling off as your drive. Often it will be days or even weeks later before you realise the damage that can be caused. Try to always use a covered vehicle or as a minimum have a tarp that will completely cover the trees and ropes/straps to secure it. If not, we can provide clingwrap at a nominal cost of £10 for a 12-18 girth and £20 for a 19-25 girth, including labour to protect them. However, remove the clingwrap as soon as you get home as it will sweat.
- As the vast majority of our stock is in Air-Pots, it has to be pulled, rootballed and tied up prior to collection. Unfortunately, this takes time so we advise you to give us plenty of notice, preferably 24 hours. However, please understand that once a tree is rootballed, there is a 20% restocking charge should you change your mind.