ENQUIRIES: 01582 843881

Nursery Hours Mon-Fri 8.30am-5pm
Sat 10am-4pm
Closed Sunday, Bank Holidays
and Christmas Eve to New Year
Get Ideas
Ask for Advice
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Ask for Advice

people imageOur website is intended to facilitate communication between advisors and customers, not replace it. Trees can be a complicated thing to purchase, so we highly recommend speaking with an advisor at some point in the process, just to be sure things go smoothly. Here are a few ways to do that:

INFORMAL ADVICE

Our advisors are available for enquiries during opening hours by phone, email or in person at our Visitors Advice Centre at the nursery. Their advice is offered free of charge on a first come, first served basis. Please be aware that Saturdays can get very busy, so one-to-one time with advisors may be limited.

NURSERY CONSULTATIONS BY APPOINTMENT

If you are travelling a distance to visit the nursery or looking for quite a few trees, you may wish to visit us by appointment. In this case, we invite you to contact one of our advisors directly so they can talk through your requirements in advance and arrange an optimal time for your visit. 

View Advisory Team Profiles and Contact Details

SITE VISIT CONSULTATIONS

For the majority of domestic planting projects, a complimentary nursery consultation appointment with one of our advisors is all that is required. Your advisor can coach you ahead of time on how to take useful photos/video and key measurements so you come prepared. For those with slightly more complicated project requirements, we are pleased to offer site visit consultations. One of our design advisors will meet you at your proposed planting site and talk through your requirements, taking digital photographs and measurements as required. You will then be invited to the nursery to review their recommendations (or receive these by post/email if preferred). The proposal will be comprised of a list of suggested trees and recommended planting positions, with a general indication of planting costs involved (final planting quote will depend on the trees ultimately selected). The fee for this service is £60/hour spent on site + mileage at 50p per mile plus VAT, and applies for most residential/domestic projects.*

Request a Site Visit Consultation

*A surcharge for travel time may apply to some London areas and long haul addresses. Provision of drawings, formal planting plans, etc. are NOT included in this fee, but can usually be supplied if required on a price-on-application basis. Higher fees may apply for consultation on very large projects or commercial work, depending on the level of involvement required.

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