Our website is intended to facilitate communication between advisors and customers, not replace it. We are not a ‘virtual’ nursery nor have we followed the lead of so many nurseries who have no or at best a very small advice teams as they sell on-line, and have deliberately not made ‘TreeFinder’ into an on-line shop, as we believe that trees, especially larger specimens, can be a complicated purchase. We highly recommend speaking with one of our horticultural advisor at some point in the process, just to be sure things go smoothly; it is a purchase that can last a life time. Here are a few ways to do that

INFORMAL ADVICE

Our team of seven horticultural advisors are available for enquiries during opening hours by phone, email or in person at our Visitors Advice Centre at the nursery. Their advice is offered free of charge, though to ensure someone is available when you arrive, please feel free to make an appointment, Monday to Friday. Please be aware that Saturdays can get very busy (especially as the team work on a rotation alternating Saturdays) so one-to-one time with advisors may be limited. Please also be aware that at very busy times all of the advisors may be with customers, and it may be the following business day before we are able to get back to you. 

Our company ethos is to give hands-on personal service, as we are not a ‘virtual’ nursery nor have we followed the lead of so many nurseries who use chatbots or at best a very small advice teams as they sell on-line, and have deliberately not made ‘TreeFinder’ into an on-line shop, as we believe that trees, especially larger specimens, can be a complicated purchase. We highly recommend speaking with one of our horticultural advisor at some point in the process, just to be sure things go smoothly; it is an investment that can last a life time.

RIGHT TREE, RIGHT PLACE!

When selecting trees for your site, among the most important factors to consider is the suitability of your soil for the tree you want to plant. Believe it or not, soil chemistry is extremely complex, but do not worry; our team of expert horticultural advisors have the online resources to accurately check your soil type from your post code as part of the service. We firmly believe in only specifying trees that will suit your soil type so you can be sure that your tree choice and soil fully compatible, and that you will not be making any costly mistakes.

01582 843881
info@majestictrees.co.uk

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NURSERY CONSULTATIONS BY APPOINTMENT

If you feel that you need in depth advice with one of our horticultural advisors, feel free to schedule an appointment at our nursery, Monday through Friday, though they are not required.  If you wish, you can talk through your requirements in advance so that they can be better prepared for your visit.

Please note that due to the volume of potential customers we are unable to schedule appointments on a Saturday, though if no one is immediately available there will be a ‘Sign Up List’, after which you can relax and have a cappuccino or explore the nursery on your own, until contacted by the first available advisor.

View Advisory Team Profiles and Contact Details

SITE VISIT CONSULTATIONS

For the majority of planting projects, a complimentary nursery consultation with one of our advisors is all that is required. Your advisor can coach you ahead of your visit on useful photos and/or video and key measurements we need so you come prepared, or you can email them for advice. This information, when combined with Google Earth and Street View, can in 99% of cases tell us as much as we need to know regarding location, access and parking.

If, once you have submitted photographs/video and the various other information required and have received advice you still feel unsure, we do offer site visit consultations. Should you request on-site consultation, one of our design advisors will meet you at your proposed planting site and talk through your requirements, taking further digital photographs and measurements as required, discussing in depth what you are trying to achieve to ensure we fully understand your desired outcomes. You will then be invited to the nursery to review our recommendations (or receive these by post/email if preferred). The proposal will be comprised of a list of suggested trees and recommended planting positions, with a general indication of planting costs involved (final planting quote will depend on the final tree selection). The fee for on-site consultation is £75/hour spent on site + mileage at 50p per mile plus £20 travel time per hour if over one hour from our nursery site and if we are unable to combine your visit with another visit in the same direction.*